Major Outage Downs Microsoft Cloud Services
Microsoft’s web services were hit by a major outage on Tuesday afternoon. The outage caused its services – Xbox Live, Outlook.com, Hotmail, Office 365, Skype, OneDrive and more to go down.
This is the second time that the services have went down this month.
Users are unable to sign into Microsoft hosted accounts; gamers online are facing problem downloading games from Xbox One, Xbox 360 and other platforms that are running on company’s game system.
Our engineers and developers are actively continuing to work to resolve the issue causing some members to have problems finding previously-purchased content or purchasing new content. Stay tuned, and thanks for your patience,” Xbox support forum reported.
DownDetector.com flooded with over 200 reports, further confirming the outage. The service health dashboard of Office 365 acknowledging the problem said that Microsoft is working on it.
While status page of Outlook.com also admitted, “Users may be intermittently unable to sign in to the service. As the issue is intermittent in nature, users may be able to reload the page or make another attempt successfully. We’re analyzing system logs to determine the next troubleshooting steps.”
Azure users also faced login errors. As per the Microsoft Azure Status history, “Between 17:30 and 18:55 UTC on 21 Mar 2017, a subset of Azure customers may have experienced intermittent login failures while authenticating with their Microsoft Accounts. Engineers deployed a fix to mitigate the issue. Users may need to exit or refresh their browsers in order to successfully sign in.”
After getting some services like Skype, Outlook and Hotmail backed up, Microsoft said, “We’ve determined that the previously resolved issue had some residual impact to the service configuration for OneDrive. We’re performing an analysis of the affected systems to determine what further steps are needed for full recovery.”