Telehouse America Updates Physical Layer Security of Its New York Data Centers

Telehouse America, a data center colocation provider and a KDDI Group company, has announced the implementation of “best-in-class” physical layer security for their new York data centers with partner support.

Telehouse’s security teams monitor a total of 400 cameras and 400 doors using both the Omnicast video surveillance system and the Synergis access control system of Security Center. This would strengthen security through complete monitoring of all locations including every data center suite, corridors, elevators, and common areas. Essentially every door, access point into the building and the colocation data center is monitored and controlled by the access control system.

With this update Telehouse now has the ability to monitor the sites via a map-based interface. It enables them to quickly find doors and nearby cameras. The platform’s open architecture includes a MAGOS radar perimeter detection system to spot potential threats at the property line, which is essentially a virtual fence around the site.

“We wanted a unified and modern security solution that could accommodate the latest technologies,” said Milad Abdelmessih, Senior Director of the Corporate Division at Telehouse. “To ensure the highest security, internal team efficiency and auditing/reporting capabilities that protect our client assets.”

The new system would take the facilities from a legacy system nearing end of life to a “best-in-class” layered security system that encompasses the Staten Island and Manhattan data center locations.

Visitor Management, Biometrics, Key Management

“We wanted a unified and modern security solution for our data centers, to ensure the highest security, internal team efficiency and auditing/reporting capabilities that protect our client assets,” said Milad Abdelmessih, Senior Director of the Corporate Division at Telehouse.

An advanced intercom system featuring built-in Sipelia intercom module that enable two-way calling between Security Center operators and intercom devices at doors and shipping docks. This includes live video feed integration for visual identification of visitors and cardholders before granting or denying access.

A completely modernized visitor management process includes installation of BioConnect fingerprint and facial recognition and Deister key management technologies. Genetec ClearID™ physical identity and access management modules automate visitor requests while keeping detailed audit trails of each visit.

The unified entry, access, and exit system with fully integrated surveillance would enable Security Center operators to monitor visitor movements and quickly pull reports to conduct investigations if needed.

With as many as 50 rigorous audits per year, the new system would transform and simplify the process for Telehouse America through integrated reporting.

“Since implementing the Security Center unified platform, securing our site and managing our visitors has become much easier,” added Milad Abdelmessih. “Having that unified security view ensures our staff can see what’s happening and respond without delay. Even from an operational standpoint, we’re delivering more value and assurance to our customers with detailed auditing and reporting. As we continue to evolve our security operations, I think Genetec will be a very long-term partner for us.”

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